What does good look like?
How to define success before selecting a solution
I help knowledge-intensive organisations make confident decisions about technology
Philosophy
Technology should never be the starting point.
Good technology decisions begin with understanding the organisation, its people, its processes, and the problems it is trying to solve.
I don't create dependency. I leave behind better thinking.
Principles
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I start with the problem, not the technology
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I seek evidence before proposing solutions
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I challenge assumptions respectfully
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I consider people, processes, and technology together
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I present options, not predetermined answers
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I build confidence through clarity
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I leave organisations more capable than when I arrived
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I am completely independent
30+ Years
About Me
I've worked across public, private, and third-sector organisations for over 30 years — operating at the intersections of learning, technology, knowledge, and business.
Recent articles
Are your technology decisions creating debt?
I consider the long term impact of quick fixes
The most expensive technology mistakes...
The most expensive technology mistakes are usually made before procurement begins
Skills framework starter kit
An open-source kit to help you design and publish your own human and AI-readable skills framework
What is the role for L&D in an AI-supported world?
Was elearning as we know it just a temporary detour?
Informal Learning Target Operating Model
Rebalancing the spend on learning by building a target operating model for informal learning