A scaffolding to help structure conversations and projects
Stage 1 - Frame
Objective: Understand the context
Questions include:
- Why are we here?
- What problem are we solving?
- Why now?
- What would success look like?
Stage 2 - Discover
Objective: Understand the current reality
Activities include:
- Stakeholder interviews
- Document reviews
- Benchmarking
- Reviewing systems
- Workshops
- Observation
Stage 3 - Challenge
Objective: Test assumptions
Examples from previous projects:
- Is an LMS really the answer?
- Are lectures really the best online approach?
- Do users really need this?
Stage 4 - Synthesize
Objective: Turn evidence into understanding
Typical outputs include:
- SWOT analyses
- Business cases
- Options papers
- Roadmaps
- Architecture
Stage 5 - Decide
Objective:Help leadership make informed decisions
Typical outputs include:
- Recommendations
- Costs
- Benefits
- Risks
- Decision papers
- Board presentations
Stage 6 - Enable
Objective:Prepare the organisation for successful change
Typical activities include:
- Implementation roadmap
- Training / Workshops
- Follow up support