Mark Berthelemy Consulting provides “hands on” management of your learning technology projects, for both vendors and their buyers, considering aspects such as:
Supplier liason - leading the conversations with engineers and developers to ensure your requirements are met
Coordination - keeping the teams aligned, and ensuring they know what's coming
Training and education - ensuring that users have the skills they need, when they need them
Testing - ensuring that the software works as expected, and handles unexpected use correctly
Support - ensuring that users have the support they need, when they need it
Data analytics - ensuring you capture the information you need to provide meaningful reports
Disaster recovery - setting you up to deal with issues in the future
Data migration - managing the process to move your data from one system to another
Testing - ensuring that the software works as expected, and handles unexpected use correctly
Hosting - ensuring your software will work securely at scale
Configuration - setting up your software to meet the needs of your organisation
Integration with other systems - capturing integration requirements and turning them into technical documentation for developers
Coordination - keeping the teams aligned, and ensuring they know what's coming
Testing - ensuring that the software works as expected, and handles unexpected use correctly
Eight step process to reduce the risk of buying software that doesn't work
At the heart of digital transformation are a series of big questions that all organisations need to answer up front.
Where to start with your client
Steps to work through as you implement any new IT system
Migrating from a waterfall to an agile culture can be made easier if you follow my ten tips
Running a project will be easier if you can follow these simple lessons.