A quality framework ensures that things are produced in a consistent way. The Elearning Quality Framework (EQF) provides a set of adaptable criteria to use as the basis of your organisation's or project's own quality framework.
I recommend that you include elements from each of the categories below within your own framework
Please note: This framework is designed for online materials used as a deliberate learning intervention. It would need adapting for performance support materials.
Evaluation
What is the measurable business need for these materials?
What difference do you expect them to make?
What changes do you expect to happen as a result of your materials?
How will you measure whether or not you have been successful?
Is your operational environment capable of providing those measurements?
Learning design
Can you map everything back to the change you want to effect?
Have you removed everything that isn't supporting that change?
Is it the right length for the audience?
Are there opportunities to practice?
Are there opportunities to meaningfully interact with the content or other people?
Assessment design
Are all assessments aligned to the change you want to effect?
Do multiple choice questions contain plausible distractors of similar lengths?
Are there a range of difficulty levels represented?
Are the assessments valid? Do they assess what they set out to test?
Are the assessments reliable? Do they consistently and accurately indicate whether the person has learnt what you intended?
Technical design
Do pages load within the minimum specified load time, on a representative internet connection?
Does the correct data flow between the learning materials and the host or data analytics platform?
Does the content and platform handle internet drop-outs or crashes reliably and without losing data?
Does the content and the host platform contain the metadata required for it to be organised and found?
Does the content work when accessed through a firewall or VPN?
Accuracy
Has the content been checked by one or more subject matter experts for factual errors?
Is the information current?
Has a date been set for an update review?
Does the content meet the requirements of the organisation's writing style guide?
Legal
Are the materials compliant with your organisation's data protection policy?
Are the materials compliant with your organisation's intellectual property policy?
Are the materials compliant with your organisation's privacy policy?
Do you have the rights to use content such as images?
Do you have a record of the images and the rights assigned to you?
Accessibility
Do you have a justifiable accessibility policy for your learning materials?
Does each page meet the requirements of your accessibility policy?
Have you tested for use by people with visual, hearing, motor and cognitive disabilities?
Are the materials usable on the required range of devices and screen sizes?
Have you written in language suitable for the target audience?
Brand
Do the materials reflect the organisation's specified "tone of voice"?
Do the materials reflect the organisation's visual brand?
If you'd like to discuss this resource, or how I can help you, get in touch.