A question I’ve been asked often: How do I, a provider of elearning content, get my products to my business customers without losing control?
Here are your options:
- Create a website that your customers will come to
- Distribute content packages to your client for them to use in their LMS
- Use a “proxy” service between your content and the client’s LMS
Let’s look at the pros and cons of each.
(And before anyone says use PENS, xAPI or LTI - yes, that would be great, but most organisations are not equipped to handle any of these, unless you’re working in the education sector regarding LTI)
Website
This could be a bespoke system, or something off-the-shelf like Learnworlds, TalentLMS or Moodle. The client, and their users, come to your website to access your content.
Positives
- You control the user journey
- You control access
- You can measure anything you choose to measure
- You’re not limited to just what you can put in a SCORM package
- The customer doesn’t have to manage your content
Negatives
- Possibly complex data management issues to enable users to gain access
- You may need to support your clients’ single-sign-on systems
- You’ll need to find ways for your client’s to access data about their learners
- Your operation is tied to that website and its provider
Distributed content packages
You create the products using an elearning authoring tool, and then send the SCORM packages to your clients to add to their LMS.
Positives
- Low cost solution
- The client handles all the user access aspects
- Reporting is handled by the client’s LMS
- You can measure usage through the use of embedded, trackable files
Negatives
- You have no control over who is accessing the content
- You’re limited to whatever you can put in a SCORM package
- You’ll be sending large files for your clients to deal with
- Version control will be a nightmare for you and your clients
- You will have to troubleshoot your content inside the client’s LMS
Proxy service
In this case, you create the SCORM packages, and upload them to a service like Rustici’s Content Controller or ScormProxy, or you create the packages with a tool that has proxying built-in, like Xyleme, Gomo or Dominknow Convey. The customer is sent a tiny “stub” package to add to their LMS. The proxy service controls who is allowed to see what content.
Positives
- The customer just deals with small packages
- The client handles all the user access aspects
- Reporting is handled by the client’s LMS
- Version control will be easier to manage
- You have full control over access to the content
- Your clients are less likely to have compatibility issues
Negatives
- It’s a (significant) extra cost
- You’re limited to whatever you can put in a SCORM package
- If using a proxy linked to an authoring tool, you’re then tied to that authoring tool
If you'd like to discuss this article, or how I can help you, get in touch.
Posted: 01 November 2024
Tags: Solution design Supplier selection Content management